The candidate should have passed Senior Secondary (10+2) Examination with atleast five subjects including English as a compulsory subject from any recognized Board/ University
This diploma is designed with a motive to make a student fit for Hospitality industry especially in the areas of Front Office. This will enable a student to join and represent the hospitality organization at different job positions like Guest Service Representative, Front Office Associate, Floor Attendants, and Concierge etc.
The content of the course includes identifying the organization and functioning of the hospitality industry, performing general hotel duties, managing the front office/housekeeping, identifying affective selling techniques, developing customer service skills as well as communication and human relation skills.
After the completion of the course the students will be well versed with different areas of front Office and Housekeeping of Hotel Industry and will get career prospects as Front Office Assistant Front Office Executive, Customer Care Representative, Floor attendant, House Keeping Executive, Sales Executive etc